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FAQ
General Queries
1. Where are you located?
Our space is located at Goldhill Shopping Centre (near Novena MRT).
The exact address is Level 2, 189A Thomson Road, Singapore 307631.
2. How can I contact you?
We'd love to hear from you! You can reach us via WhatsApp at +65 88902867 or by emailing us at hello@whytelabs.com.
3. Do I need prior robotics or coding experience to join Whyte Labs classes?
No, not at all! Our courses are designed to be beginner-friendly, so everyone is welcome to join, regardless of their prior experience with robotics or coding.
4. It looks really difficult, can I really join?
Don't worry, we've got you covered! We've had students as young as 8 to 60+ years old enjoying our program, and we believe anyone can learn robotics with a little bit of guidance, patience and curiosity.
5. What should I bring to class?
Great question! Students are required to bring their own laptop, charger, and mouse. Before coming to class, make sure to download the Arduino software onto your laptop. You can download it from https://www.arduino.cc/en/software.
6. Refunds and cancellation / Rescheduling Policy
We understand that sometimes things come up and you may need to reschedule. If you need to reschedule your booking, you may do so subject to availability and at the discretion of the organizer. However, please note that rescheduling may not always be possible, and we cannot guarantee availability for your preferred rescheduled date.
Unfortunately, we do not offer refunds for bookings once they have been made.
To request a rescheduling, please contact us at hello@whytelabs.com at least 14 days prior to the scheduled workshop date, and we will do our best to accommodate your request.
For more information, please refer to our terms and conditions.
7. Privacy Policy
We take your privacy seriously, and we are committed to protecting your personal information. You can find more information about our privacy policy
8. Are you open to collaboration / corporate workshops?
Absolutely! We are always looking for new ideas and partnerships to help us grow and expand our offerings. If you are interested in collaborating with us on a workshop or would like us to run a corporate workshop, please contact us at hello@whytelabs.com. We'd love to hear from you!